You can cancel your order within 3 hours of placing it by emailing support@mashaonline.com. If canceled in time, a full refund will be issued to your original payment method.
Once your order is shipped, we’ll email you a tracking link. After that, our Exchange Policy will apply.
Masha may cancel your order if:
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The item is out of stock at the time of processing.
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There’s a pricing error on the website.
Your credit card payment is declined.